Privacy Policy

1 About This Document

This privacy statement covers all products by Reinwok and explains how we use and protect the information that our customers ("you") provide to us. By using any of our products or services, you are accepting the practices outlined in this privacy policy.

This privacy policy applies to both personal information (which can be attributed to a specific individual) and non-personal information that is collected by us. We will not share any information with anyone other than our subcontractors, who are also bound by these privacy practices.

2 Customer Data & System

We do not have any access to customer data beyond the information provided by Atlassian Marketplace over the course of evaluating or purchasing our products, and we are not going to change that in the future. Therefore, we do not use this data for analysis, except for data anonymized by Atlassian.

3 Support Services

If you have any problems using our products, you may contact our support team. Depending on the issue, we may request log files, which you are free to provide to us. All log files, including any data that is transferred with them, are only used to analyze and solve your individual issues—nothing further.

4 Security Vulnerabilities

We continuously strive to keep our products and data secure for you. If you detect any security vulnerability, please contact our support team immediately, and we will find a solution to the issue as quickly as possible.

5 Cookies

For products that work with browsers, we use cookies to store information about the user for the duration of their visit and until their next visit at a later time. A "cookie" is a small amount of data that is stored on the hard drive of the user's computer.

6 Right to Demand Information

You are entitled to request information on the personalized data saved in respect to you, on the origin of this data, as well as on the purpose of the processing at any time.

7 Amendment of Privacy Policy

We reserve the right to amend this privacy policy at any time. In case of any significant amendment, you will be informed via email.

8 Email Communications

Contact data provided by the Atlassian Marketplace over the course of evaluating or purchasing our products will be filed and evaluated. This data will be used to send relevant information to you, making the use of our products more efficient and enjoyable. If you decide you do not need further information regarding our products, you may simply unsubscribe from newsletters using the "unsubscribe" button at the bottom of the email, or let us know via our support email.