1. About this document

This privacy statement covers all products by Reinwok and shows how we use and protect the information that our customers („you“) provide to us. By using any of our products or services, you are accepting the practices outlined in this privacy policy. This privacy policy applies to both personal information (which can be attributed to a specific individual) and non-personal information that is collected by us. We will not share any information with anyone other than our subcontractors, who are also bound by these privacy practices.

2. Customer Data/System

We do not have any access to customer data beyond the information provided by Atlassian Marketplace over the course of evaluating or purchasing our products and are not going to change that in the future. Therefore, we do not use this data for e.g. analysis, except for data anonymized by Atlassian.

3. Support

If you have any problems using our products, you may contact our support team. Depending on the issue we may request log files, which you are free to give to us. All log files, including any data that is transferred with them, are only used to analyze and solve your individual issues, nothing further.

4. Security vulnerabilities

We continuously strive to keep our products and data secure for you. If you detect any security vulnerability, please contact our support team and we will immediately find a solution to the issue.

5. Cookies

For products that work with browsers, we use cookies to store information of the user for the duration of his visit and until his next visit at a later time. A „cookie“ is a small amount of data that is stored on the hard drive of the computer of the user.

6. Right to Demand Information

You are entitled to request information on the personalized data saved in respect to you, on the origin of this data as well as on the purpose of the processing at any time.

7. Amendment of Privacy Policy

We reserve the right to amend this privacy policy at any time. In case of any significant amendment you will be informed via email.

8. Email

Contact data provided by the Atlassian Marketplace over the course of evaluating or purchasing our products will be filed and evaluated. This data will, for instance, be used to send relevant information to you, to make using our products more efficient and fun. If you decide you do not need further information regarding our products, you may simply unsubscribe from newsletters using the “unsubscribe” Button below the mail or let us know via email via support email