Configure WorkHub for Your Team

Board field mapping, app-level settings, permissions, user management, and configuration reference.

Settings panel showing board configuration and field mapping
Settings tabs Boards, Permissions, Leave, Timesheet Access, Workload, Capacity, Holidays
Access Admin and App Admin (App Settings), all users (My Account)
Key configs Field mapping, access control, leave approvers, timesheet approvers, capacity, holidays

Settings Overview

WorkHub has two levels of configuration. Each level is scoped to a different audience.

Level Scope Who can access What it controls
App Settings Account-wide Admin, App Admin Seven tabs: Boards, Permissions, Leave, Timesheet Access, Workload, Capacity, Holidays
My Account Per-user All users (read-only) Your assigned leave approver, timesheet approver, and capacity scheme

Your monday.com account Admin has full control over the plugin. They can also designate App Admins — users who can manage plugin settings without needing full monday.com account admin access. Throughout this page, "Admin" refers to the monday.com account Admin, and "App Admin" refers to users granted plugin-level admin rights.

Tip Start with App Settings to establish organization-wide defaults (capacity schemes, holiday calendars, leave approvers, timesheet approvers, workload defaults). Then configure the Boards tab to map columns on each board. Individual users can review their assigned settings in My Account.
Settings overview showing board configuration with selected boards, mapping status, and actions

Board Configuration

The Boards tab in App Settings shows a paginated list of every board that has been configured for the plugin. Use this tab to pre-configure field mappings and display options so a board is ready to use in the scheduler or board view without setup each time.

Action Description
Add Board Search for a monday.com board and create a new configuration for it
Edit Open the board settings editor to configure field mappings and display options
Delete Remove a board configuration. The monday.com board itself is not affected; it will need to be reconfigured when next used in the plugin.

Each board card in the list shows the board name, mapped fields (for example, "Timeline, Assignees, Hours, Status"), the item level setting, and the last-updated date.

Settings Boards page showing board configurations with field mapping tags and edit actions

Field Mapping

Field mapping tells the plugin which monday.com columns correspond to plugin concepts such as scheduled hours, assignees, and timelines. Click Edit on any board to open the board settings editor.

Plugin Field monday.com Column Type Required Description
Original Estimate Numbers Yes (one or both) Total hours allocated to the task across its entire timeline
Hours Per Day Numbers Yes (one or both) Hours allocated per working day. When both columns are mapped, this field takes precedence over Original Estimate.
Assignees People Yes Who is assigned to work on the task
Timeline Timeline Yes Start and end dates for the task
Status Status No Task status (Done, Working on it, etc.)
Color Color Picker No Manual color for task cards
Original Estimate vs. Hours Per Day

You can map one or both hour columns. The choice determines how workload is distributed across a task's timeline:

  • Scheduled Hours only — the total hours are divided evenly across the working days in the task's timeline. Example: a 16h task spanning Mon–Thu (4 working days) = 4h/day.
  • Scheduled Hours per Day only — the per-day value is used directly for each working day in the timeline.
  • Both mapped — the Hours per Day column takes precedence. The Scheduled Hours column is used as a fallback only when the per-day value is empty or zero.

For detailed examples and guidance on which to choose, see Scheduled Hours vs Hours Per Day in Getting Started.

Common mistake Mapping the wrong Numbers column to "Scheduled Hours." If your board has multiple Numbers columns (for example, "Estimate" and "Budget"), make sure you select the one that represents work hours, not cost or budget figures. The plugin uses this value to calculate workload and utilization.

See it in action: Getting Started — Step 3: Configure Field Mapping

Sub-item Field Mapping

When the Item Level is set to "Sub-items only" or "Both main & sub-items," a separate Sub-item Field Mapping section appears. Sub-items live on a different internal board in monday.com, so they have their own columns that need to be mapped independently.

The same six fields (Scheduled Hours, Scheduled Hours per Day, Assignees, Timeline, Status, Color) are available for sub-item mapping.

Tip Sub-item columns are typically named differently from main-item columns (for example, "Subitems Timeline" vs. "Timeline"). Check your board structure in monday.com if you are unsure which columns belong to sub-items.

Display Settings

Control how items appear on the scheduler. These settings are part of the board settings editor.

Setting Options Description
Item Level Main items only, Sub-items only, Both main & sub-items Choose which items the scheduler displays
Color Schema Color Picker column, Group color, Status color Determines how task card colors are assigned

Workload Settings (Per Board)

Each board can control how scheduled hours are distributed for workload calculations.

Option Behavior
Use account default Inherits the value from the Workload tab in App Settings. Recommended for most boards.
Enabled Task hours are divided equally among all assignees. A 10h task with 2 assignees = 5h each.
Disabled Each assignee gets the full task hours counted toward their workload.
Board Settings showing Field Mapping, Display Settings with Item Level and Color Schema, and Workload Settings
Example — Typical Board Configuration

A project board might have the following settings configured:

  • Original Estimate → "Estimate" (Numbers column)
  • Hours Per Day → "Daily Hours" (Numbers column)
  • Assignees → "Person" (People column)
  • Timeline → "Timeline" (Timeline column)
  • Status → "Status" (Status column)
  • Item Level → Main items only
  • Color Schema → Status color
  • Per-Person Distribution → Use account default

App Settings (Admin Only)

App Settings are global configurations that apply across your entire monday.com account. The settings panel is organized into seven tabs. The Boards tab is covered in the Board Configuration section above. The remaining tabs are described below.

# Tab Purpose
1BoardsField mappings and board display settings
2PermissionsRoles and access control
3Leave SettingsLeave types and approver assignments
4Timesheet AccessTimesheet viewers and approvers
5WorkloadDefault workload settings
6CapacityWork capacity schemes
7HolidaysHoliday calendar schemes

Permissions

The Permissions tab contains three sub-tabs for managing user access and roles. For the full permission system — including user roles, timesheet approval, leave approval, and the complete role matrix — see Permissions & Access.

Sub-tab Description
Manage Access Toggle "All Users" to grant access to everyone, or individually add and remove users when the toggle is off.
Restrict Users Block specific users from accessing the plugin entirely. Restricted users cannot see any plugin views or data.
App Admins Designate users who receive full app-level permissions, including the ability to manage all settings, schemes, and other users.
Warning Only the monday.com account Admin can designate App Admins. App Admins themselves cannot promote other users to the App Admin role. This prevents privilege escalation.
Permissions panel with Manage Access, Restrict Users, and App Admins tabs showing user roles
Tip For most organizations, designating team leads as App Admins is sufficient. This gives them the ability to manage capacity schemes, holiday calendars, and leave types without needing full account Admin access.

Leave Configuration

The Leave Settings tab has two sections: Leave Types and Leave Approvers.

Leave Types

Create and manage leave categories that users select when submitting leave requests.

Field Description
Name The label shown in the leave request form (for example, "Annual Leave," "Sick Leave," "Parental Leave")
Description Optional text describing the leave type

Use the Add Type button to create a new leave type. Existing types can be edited or deleted using the action icons on each row.

Warning Before deleting a leave type, make sure no active or pending leave requests reference it.

Leave Approvers

Assign a default leave approver for each user. When an approver is assigned, it is automatically set and locked in the leave request form so the user cannot change it.

Tip Use the bulk assignment feature to quickly set up approvers when onboarding a new team. Select all team members using "Select All," choose a team lead as approver, and click "Apply."
Leave Settings showing Leave Types and Leave Approvers with per-user approver assignments

Timesheet Access

Configure who can approve and view timesheets. Approvers automatically get view access; use the Viewers sub-tab to grant view-only access to additional users. See Permissions & Access › Timesheet Permissions for a detailed explanation.

Approvers

The Approvers sub-tab has two sections: Rules and Per-User Assignments.

Section Use case Fields
Rules Team-wide or workspace-wide approver assignments Target (All users or a specific team) and Grantee (user or team who receives approval rights)
Per-User Assignments One-off assignments that do not fit a team-wide rule Multi-select users and approvers; search by name or email
Approver Resolution Priority

When determining who can approve a user's timesheet, the system checks rules in this order:

  1. Per-user assignment — direct user-to-approver mapping (highest priority)
  2. Per-team rule — team-level approver assignment
  3. All-users rule — workspace-wide approver assignment (lowest priority)

Admins always have implicit approval rights regardless of these rules.

Viewers

Grant view-only access to timesheets without approval privileges.

Workload Defaults

The Workload tab sets the account-level default for how workload is calculated. Individual boards can override this value in their own board settings.

Setting When enabled When disabled
Per-Person Hour Distribution Task hours are divided equally among all assignees. A 10h task with 2 assignees = 5h each. Each assignee gets the full task hours counted toward their workload.
Common mistake Enabling Per-Person Distribution at the account level when some boards track individual effort (where each assignee is expected to work the full hours). If your boards use different conventions, leave this toggle off at the account level and enable it per-board where needed.

Capacity Schemes

Manage work capacity schemes from the Capacity tab. Capacity is the number of working hours a team member is available per day, defined through schemes. See Work Capacity Schemes for full details.

Note If no default scheme is configured, unassigned users fall back to the system default of 8 hours per day, Monday through Friday.
Capacity settings showing Capacity Schemes list with Main scheme and Create New button
Common mistake Forgetting to assign users to a capacity scheme. Unassigned users fall back to the system default (8h/day, Mon–Fri), which may not reflect their actual schedule. After creating a custom scheme, always assign the relevant users.

Holiday Calendars

Manage holiday calendars from the Holidays tab. Holiday calendars reduce available capacity on specific dates. See Holiday Schemes for full details.

Holidays settings showing Holiday Calendars list with Main and US Federal Holidays

My Account Settings

My Account is a read-only panel that shows your personal configuration. These values are assigned by an Admin or App Admin and cannot be changed by you directly. If something looks incorrect, contact your admin.

Field What it shows
Leave Approver Who is assigned to approve your leave requests. If no approver is assigned, a message prompts you to contact your admin.
Timesheet Approver Who is assigned to approve your timesheets. May display a user, team, or multiple approvers depending on how rules are configured.
Work Capacity Scheme Which capacity scheme applies to you, along with the weekly hour breakdown per day (for example, "40h/week, 5 days: Mon 8h, Tue 8h, ..."). A "Default" badge indicates you are using the account default scheme.
Note All fields in My Account are read-only. Approvers are assigned by admins in the Leave Settings and Timesheet Access tabs. Capacity schemes are assigned in the Capacity tab. If you need changes, contact your admin.
My Account page showing Leave Approver, Timesheet Approver, and Work Capacity Scheme settings

Need Help?

If you have questions about settings, permissions, or configuration, our support team is here to help.

Contact Support