Overview Back to top

The Leave Management feature lets team members request time off and allows managers or approvers to review and act on those requests — all within the app. Approved leave automatically reduces a user's available capacity on the scheduler, giving project managers an accurate picture of who is available and when.

Leave Management Overview — My Leaves tab

Key Capabilities

  • Two tabs: "My Leaves" for your own requests, "Approvals" for requests you need to review
  • Multiple leave types: Vacation, Sick Leave, Personal, Parental — plus custom types
  • Full-day and half-day support: Request a full day off or just the morning (AM) or afternoon (PM)
  • Status filter pills: Quickly filter by All, Pending, Approved, Rejected, Recalling, or Recalled
  • Scheduler integration: Approved leave appears as colored blocks on the resource scheduler

Requesting Leave Back to top

To request leave, navigate to the Leave view and open the My Leaves tab. Click the "Request Leave" button to open the request form.

Leave Request Form

The request form includes the following fields:

  • Leave Type — Select from the configured leave types (e.g., Vacation, Sick Leave, Personal, Parental). Your admin can add custom types in Settings.
  • Day Mode — Choose Full Day, AM (morning half), or PM (afternoon half). Half-day requests reduce capacity by 50% instead of 100%.
  • Date Range — Pick the start and end dates for your leave. For a single-day request, set both dates to the same day.
  • Approver — The person who will review your request. This may be pre-assigned by your admin in Settings > Leave Settings.
  • Note (optional) — Add any additional context or reason for the leave request.

Once submitted, the request enters Pending status and appears in your approver's Approvals tab. You can view all your submitted requests and their current status in the My Leaves tab.

Tip: Use the status filter pills at the top of the list to quickly find requests by status. Pagination is set to 10 items per page — use the navigation controls at the bottom to browse older requests.

On Behalf of Another User Back to top

Admins and designated approvers can create leave requests on behalf of other users. This is useful when a manager needs to record leave for a team member who is unable to submit the request themselves (e.g., emergency sick leave).

Creating leave on behalf of another user

When creating leave on behalf of another user, an additional User field appears in the request form, allowing you to search for and select the team member. The rest of the form fields remain the same. The created request will appear in the selected user's My Leaves tab.

Permission required: Only app admins and users assigned as approvers can create leave requests on behalf of others.

Approval Workflow Back to top

Leave requests follow a defined status workflow. When a request is submitted, it starts as Pending and moves through the following transitions:

Leave Approval Workflow Diagram

Status Transitions

  • Pending → Approved — The approver or admin approves the request. Capacity is reduced on the scheduler.
  • Pending → Rejected — The approver or admin rejects the request. No capacity impact.
  • Pending → Recalled — The requester recalls their own pending request before a decision is made. The recall is immediate.
  • Approved → Recalling — The requester asks to recall an already-approved leave. This requires approver consent and enters Recalling status.
  • Approved → Recalled — The approver directly revokes an approved leave (e.g., due to changed plans).
  • Recalling → Recalled — The approver approves the recall request. The leave is returned and capacity is restored.
  • Recalling → Approved — The approver denies the recall request. The leave remains approved and capacity stays reduced.

Approver Actions

In the Approvals tab, approvers see all pending and recalling requests from their team. Each request shows action buttons based on its current status:

  • Pending requests: Approve or Reject
  • Recalling requests: Approve Recall (sets status to Recalled) or Deny Recall (sets status back to Approved)
  • Approved requests: Revoke (directly recalls the leave)

Why Recall Requires Approval

When a team member wants to cancel an already-approved leave, the approver needs to be notified because project plans and resource assignments may have already been adjusted around that absence. The Recalling intermediate status ensures the approver can decide whether the team member can return to the schedule.

Leave on the Scheduler Back to top

Approved leave requests automatically appear as colored blocks on the resource scheduler timeline. Each leave type has a distinct color so managers can quickly identify the type of absence at a glance.

Leave blocks on the resource scheduler timeline

Capacity Impact

Leave directly affects a user's available capacity for each day:

  • Full-day leave: Capacity is reduced to 0 hours for that day. The workload indicator shows no available hours.
  • Half-day leave (AM or PM): Capacity is reduced by 50%. If the user's scheme specifies 8 hours, only 4 hours remain available.

This capacity reduction is reflected in the workload indicators at the top of each user row. If a user has approved leave on a day, the workload bar accounts for the reduced capacity, making it easy to spot over-allocation on partial leave days.

Note: Only Approved leave affects capacity. Pending, Rejected, and Recalled requests do not reduce available hours on the scheduler.

Configuring Leave Types Back to top

The app comes with four default leave types. Admins can customize these and add new ones via Settings > Leave Settings.

Leave Types configuration in Settings

Default Leave Types

Type Color Abbreviation
Vacation Green VAC
Sick Leave Red SICK
Personal Purple PER
Parental Teal PAR

Creating Custom Leave Types

To add a custom leave type, go to Settings > Leave Settings and click "Add Leave Type". Each leave type has the following properties:

  • Name — The display name shown in the request form and on the scheduler (e.g., "Bereavement", "Study Leave")
  • Color — The color used for the leave block on the scheduler timeline
  • Abbreviation — A short code displayed inside the leave block (e.g., "BER", "STU")

You can edit or delete custom leave types at any time. Deleting a leave type does not remove existing requests of that type — they will retain their data but may display a "deleted type" indicator.

Admin only: Only app admins and Jira site administrators can manage leave types. Regular users can only view the available types when creating requests.
Work Capacity Schemes Holiday Calendars Resource Scheduler Settings

Need Help?

If you have questions or need assistance with leave management, our support team is here to help.

Contact Support