Overview Back to top
The Admin Settings page is accessible only to Jira administrators. It provides configuration tabs that control how the calendar app behaves across your entire Jira instance: Calendar Configuration, Global Permissions, and Service Management Portal.
To open Admin Settings, navigate to the calendar app and click the gear icon in the top toolbar, or go to Jira Administration → Apps → Calendar for Jira.
Calendar Configuration Back to top
The Calendar Configuration tab controls the default display settings for all calendars in your Jira instance. These settings affect how the calendar grid renders working and non-working time.
Working Days
Select which days of the week are considered working days using the checkboxes for Monday through Sunday. By default, Monday through Friday are selected. Non-working days appear with a shaded background on the calendar grid, making it easy to distinguish weekends or custom rest days from active workdays.
Business Hours
Set the start and end time for your organization's business hours. The default is 9:00 AM to 6:00 PM. In the week and day views, hours outside the configured business hours range are displayed with a subtle background tint so users can quickly identify core working hours at a glance.
Global Permissions Back to top
The Global Permissions tab controls which users can access the Calendar for Jira app. Use this to restrict the app to specific teams or departments.
Group Visibility
Use the multi-select field to choose one or more Jira groups. Only members of the selected groups will be able to see and use the calendar app. If the field is left empty, all users in the Jira instance have access to the calendar.
Service Management Portal Back to top
The Service Management Portal tab lets you expose calendars to customers through Jira Service Management Help Centers and individual portals.
Enable Portal Calendar
Toggle this setting to enable or disable the calendar widget in Service Management portals. When enabled, customers can view calendars directly from the Help Center or specific portals.
Help Center Calendars
Select which calendars should be displayed on the main Help Center page. These calendars are visible to all portal customers who access the Help Center.
Per-Portal Calendars
Assign specific calendars to individual Service Management portals. This allows you to show different calendars to customers of different services — for example, a maintenance schedule calendar for IT support and a release calendar for product portals.